Dream Clients Delight in Duplex

knowing how to value their Architect’s advice

This is the story of a perfect client … clients who brought enthusiasm, intelligence and input, while knowing how to value their architect’s advice. The beginning of this process was a challenge because when they called me to look at their space they already had an architect.

The project was a duplex on Sutton Place South in NYC. They chose an architect who had done work there 10 years earlier, who was a friend and principal of a highly respected firm. The wife was in charge of communicating with the architect and sharing their desires and wishes; she was knowledgeable about design and had great taste. She soon realized that she would be working with a young designer assigned to their project instead of working with the principal.

We had an opportunity to meet a year earlier through a mutual acquaintance that highly recommended me to her, and at that time I told her to feel free to call me for a consultation if she was ever in need.

After demolition and at the beginning of construction, she called me because she had some concerns. Without specifying what type of concern or give me any information about the project she asked me to visit the site, and see how I could read and interpret the space based on the demolition that was performed and the few metal studs that were up for construction.

During my space analysis consultation, I identified a few elements that would be pivotal for the outcome of the project. I asked the client some questions, like why it appeared that a wall would cover the view from the gallery, and how the wall that separated the kitchen from the living room that contained the dual fireplace would be treated and with what material?

How would the fireplace north relate to the rest of the living room as far as material and layout? Why were the master bathrooms so chopped up with tiny walls?

This article was written by Giusi Mastro of ORA Studio. Read more here: https://orastudio.wordpress.com/2017/11/27/dream-clients-delight-in-duplex/

Want to land the perfect client? Learn a lesson or two from this story by leading architect marketer Richard Petrie: https://archmarketing.org/the-village-of-archville/

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